Customer Testimonials
Ada helped me purchase my GMC Yukon. She was there for me every step of the way. She is very helpful and insightful. Any questions I had were answered. She also showed me how to set up and use the configuration for the SUV. Thank you, I am very happy with my purchase.
Very nice experience , would go back in the future. Ralph was very helpful in my time there
My experience was great , went above and beyond for me, easy to deal , highly recommend
First time at this dealership and the customer service was amazing! Andrea was so good at patiently answering all of my questions. It was a pleasure working with her! She went above and beyond to help us with our vehicle even though we went witthout an appointment. Will definitely come back to this dealership!
Awesome service with very patient and knowledgeable staff! I would 100% recommend this dealership and staff.
When ever I come to get my oil changed they always manage to get me in even though I don't have a apartment. Great Service
Excellent service,Adalberto Martinez helped me with all the process of getting my car serviced.
Great experience. Maximo was great. He really tries to get you what you want and not trying to push the most expensive. He really cares about the customers.
The advisor I had Shane was really helpful and informative and had me updated as soon as he knew anything really satisfy
Fernando and Kimberly in finance were awesome. Fernando patience and Kimberly knowledge with the paperwork was very well receptive. Thx to both of them
Special thanks to everyone at the dealership. Everyone was nice and kind shallow goes to my sales person Jason Ruppert, I really enjoyed talking to everyone that came around and spoke to me, everyone was very professional and courteous
Great experience buying my vehicle. The whole staff is amazing. They made buying a vehicle easy.
Ada was extremely helpful, knowledgeable and professional. She made my car buying experience nice. I would recommend Ada with your future buying needs.
Best dealership with the best employee! Rafael helped me buy my dream car with the best rates AND got me a great price for insurance. Highly recommend Rafael!
Really amazing dealership, they help me and my girlfriend get her dream car a Nissan Altima, they helped us with a convenabile insurance as well. All the respect Rafael!
So grateful to have these guys on my team, watching my back for my transportation needs. Ena is a 10/10. Grateful to Toby as well...
Super easy to work with. Gave me exactly what I wanted and made the purchasing process easy. Ena is a great sales advisor.
Ena was very helpful with the whole process, she definitely is very knowledgeable and an asset to beck and Masten. I will continue to come back to this store because she took care of me
Will always take my viecles there for fixing they do an amazing job and treat people nice
Dealership was very easy to work with. Our sales person was extremely helpful and patient.
Great service from start to finish. Salespeople were very helpful and knowledgeable. We couldn't be happier with the service
Got to the service area and was quickly attended by the advisor Christopher. He was attentive making sure he got to address what I needed serviced on my truck. Waiting lobby is clean and organized, wasn’t much of a wait. I was then told my vehicle was ready and set. Service tech was thorough on the inspection report. Pointed out the brakes, tire wear, and fluids. Was then swiftly checked out and taken to my truck where The advisor was very kind in handing me his business card in case I needed to address anything about my truck following ...
The first car I seen I fell in love with it and now it's mine Thank you Beck & Masten Buick GMC South I'm so very happy
Easy to deal with, They got to where I needed to be on Price. Highly recommend.
Staff is very professional. All my questions were answered and they worked well with me
Dealership personnel are outstanding. Ada and Ben were particularly helpful. Highly recommended Dealership for all the right reasons.
Ada was honest, friendly, and extremely helpful. We are very happy with the service we received and would recommend her to anyone needing to purchase a new vehicle.
Confident in explanation of service by Service Tech and the work performed. Completion within the reasonable estimated time is appreciated.
Anthony was a great salesman and continued to provide service after the vehicle was purchased. 10/10! Thanks Anthony
Great inventory selection and my salesman was very knowledgeable.
Ralph was a fantastic salesman! I drove 2 hours away for a specific vehicle. They got me in and out in my new Tahoe in under 3 hours! Thank you for making this a great car buying experience!
I was pleased with my service and the effort they put in to make sure I was getting the best deal with my bad credit and all..
Had a great experience here. I love my new car. Thank you to Anthony Esquivel and Anthony Morelli. Fantastic service and top-notch customer service. The finance department went above and beyond. Highly recommend!
Today has been a new beginning for our family in a new vehicle we much need. If anyone needs a vehicle come here Josue Esquivel was the best of the best got us everything we needed plus some I highly recommend everything about him.
Fernando in service was excellent!! Great customer service!! Got me in and out quick as possible!!
I want to thank Maximo for helping me find the perfect truck for me. Both Maximo (sales)and Mohammed (finance) were a pleasure to work with and helped me get me in my dream truck quickly.
Everything went well and received very good customer service. However, when I arrived for my appointment today they were not able to find me in their system, and mentioned the service advisor I initially was assigned to no longer worked with them. Maybe that's something they should improve on from their call services and make their appointments more secure for their customers.
Fernando Valdez went above and beyond our expectations. He listened to all of our wants, concerns and questions and we sealed the deal. I know my family and I will forever be grateful for his time, knowledge and commitment in bettering our daily commute with our brand new vehicle.
Had the best experience ever. Ena my sales person was the best and so was the sales manager
Ada was fantastic. Took great care of me and got me the best deal!
Great customer service and price. Easy to deal with. I would definitely buy another vehicle from them. Highly recommend.
My recent experience with the Service Department at Beck & Masten Buick GMC South was exceptional. The Service Advisor, Shane Myer, did an outstanding job of keeping me informed and updated on the service that I requested in addition to other work that required immediate attention due to safety issues. I don't feel that I was "upsold" at all, rather consulted and shown a serious safety issue that potentially saved the life of myself, my family, and others on the roadway. All work was completed in one day. This was my first experience with Beck & Masten ...
The Sales people were courteous and patient throughout the entire time I was there. I would gladly recommend this location to all my friends.
Thank you, Edgar Escobar for you helping me purchasing a vehicle. I appreciate everything that you have done for me. Thank you very much.
Edgar was the best!!! He was very helpful in making the car buying process easy as well as making sure I’m satisfied with everything before leaving the lot. Give him a raise👍🏾
My salesman was Fernando Valdez was fantastic. Excellent coustomer service and got me a great price on my car. Would definitely buy another car from Mr Valdez!
Superior service. Ada and Benjamin were superb!!
Dealership did everything possible to get me the truck I wanted. They went above and beyond my expectations. Would definitely recommend this dealership to all my friends
Good people
Jessica setts was wonderful great customer service
Rafael was so helpful and made my first time buying a care truly worth it . He had sure as a first time buyer I was aware of everything and anything with the process. He also was extremely helpful with finding the right car for me ! Thank you Rafael!!
I really appreciate and enjoyed the help and service we recieved from Mrs. Sharlene. We droped off my wifes vehicle to get serviced and went looking to find a new vehicle for me. When we were walking across looking around , she had just arrived and went out of her way to check on us to see if we needed help or if we were just looking. We didn't feel pressured or anything. We looked around and when I found what vehicle i really liked, we went out of our way to find her. She was absalutely amazing and the ...
Great service but need to work on doing a faster service and not to be waiting 3 hours when you have an appointment
Had great experience at dealership Ene was excellent on customer service.I recommended to visit dealer if looking for a new car
Danielle in parts was excellent. She was the only one that acknowledged me when I walked in. Danielle was very helpful and knowledgeable. I will return with her when I need service again. In part department. Took minutes for someone to come help me. Once I got help the young man was really helpful. Good customer service cross out the wait time. There was two ladies next to parts I believe in trade in area never acknowledged me, while waiting for someone in parts. I understand if it’s not there department, but acknowledgement goes a long way. Over all ...
Gotta share my great experience I had with Salesman Maximo Garcia at Beck & Masten. This was by far the most easiest car buying experience ever. Maximo was very informative and knowledgeable with the vehicle I purchased and not once did I felt pressured to buy. After receiving my vehicle he took the time to make sure I was comfortable with all the features and gadgets my vehicle had before I drove off. He has also made contact after the sale to see if I had any new or further questions for him. I will definitely recommend Maximo over at ...
Good customer service! Great prices!! Everyone was very helpful and made the process easy,!! K
My truck was there for a week. Rosie kept in touch with me every step of the way.
I was leery at 1st going to the dealership however after meeting Ena Pasasin I was overjoyed I did. Ena was very knowledgeable of the car business,she walk me through every step. Everyone i encounter was friendly and helpful. Im so overwhelm the Supervisor acknowledged me by name and help me with a winning deal. Im glad I did overcame my fears and go. I recommend everyone to go to this dealership if they are looking to purchase a car
Love Beck and Masten South! Large selection of vehicles of all makes and models! Ask for salesman, Huberto “Robert” Hernandez! Great guy and very informative about all their vehicles! He took the time to walk us through the lots to locate “the” perfect vehicle! We were never rushed throughout the car buying process and at closing he took the time to explain all the little details. He's our go to guy for all future purchases!
Great service Jose Cuellar helluva salesman ✌️
God sent to this dealership to connect with the right people to purchase a 2024 GMC Denali. Mr. Adrian, his supervisor, and the finance manager was great.
Ena was very helpful and Knowledgeable she made my car shopping experience seamless and easy .
Really liked the service Sharlene Ricketts offered me when purchasing my new truck from the beginning to end it was great.
Friendly staff, no pressure, easy process and best of all, a great deal! We visited another dealership prior to visiting Beck & Masten and they were high pressure, played games and were not friendly. They just wanted to sell you a car. The staff at Beck & Matsen made us feel like we were home and had known them forever.
Great experience. I located a car of interest online and the process was seamless. The general manager, finance manager and sales were all present and professional.
Jason perfect salesman he was spot on so thank you
Great customer service! Sarah was awesome and went out of her way to make me feel special and comfortable with all of the car’s technology.
Very helpful staff, but confusion about my online appointment registration.
The best deals ever! Easy to work with and no hassle. I enjoy buying a truck every time !
I was an hour early for service appointment today and they finished it within the hour. I received text updates throughout the process and happy with everyone I encountered.
Very good customer service , and patience to explain everything . I recommend this dealer ship . Thanks
Friendly, knowledgeable, customer, friendly, clean, welcoming caring passionate down to Earth easy to talk with easily access patient Great listeners understanding inviting
I had a great shopping experience with her, she did an amazing job explaining everything I needed to know about the vehicle I purchased. Would definitely come back to her when I’m ready to buy my next one.
Awesome from the start. Excellent service. Give stars no less. Will definetely come back to them.
Ena P. And Anthony M. Are my go-to ppl at B&M. Always ready to help, extremely efficient and have great consulting skills!
Ena is so helpful and very knowledgeable! She definitely made a lifetime customer. She listens to what you want and doesn’t try to push you in any other direction. I never thought I would have an enjoyable experience at a car dealership. Thank you Ena!
Went in today looking for a vehicle and ENA PASASIN helped me out and got me the right vehicle I was looking for!!!! She’s the best
Ena is very helpful, she’s very patient, very informative, and kind. She is an amazing sales person.
Ena was Amazing! Almost can’t wait to buy another vehicle just so she can be my sales person again, seriously 10/10 customer service!
Ena is awesome. We have purchased two trucks from her. After the first she is why we came back for a second almost two years later!
Ena’s customer service is immaculate! Would 10 /10 recommend her to anyone buying a vehicle!
This is my 4th vehicle from Rafael Benavides and it’s always a pleasure dealing with him, always makes it a a easy buying process with Great Service . If your in the market please com ask for Rafael Benavides he will take Great care of you.
My sales woman Ena is fantastic! She really cares for my needs and is willing to help everytime I need it.. I’m so thankful for her
My service provider at Beck, Master was very courteous and friendly! His name was William Lentini! I definitely want him to be my service advisor from now on!
A+ in Customer Service from first person I spoke with, Russell - KBB Manager, to the finance officer, to my sales person Ena. My transmission went out on 2018 Terrain and was looking to see what payout cost was on it. Russell got me in door to tell me they could buy it, help to get estimate for repair or help with a possible trade in for a new vehicle. My husband's truck was in the shop for repairs so we were about to be with no vehicle so I opted for the trade. The car I wanted was not ...
Thank you, Bert Martinez for your awesome customer service and attention to detail regarding my Sierra! 10/10 will be back
Fernando was great at his job. It took a while because of warranty, but I was kept in the loop and Fernando made it a stress free repair dealing with the warranty people. Will definitely be back in the future. A++ customer service.
Great service & people from my experience! I inquired about a vehicle I saw online and Sarah reached out to me. She was super knowledgeable about the vehicle and what I particularly liked was that she was honest and forthcoming. She had an appointment that ran over into mine, but she told me straight up and got Fernando to get me started who was awsome as well. At the end of the day Sarah, Fernando, and Roy Wolf the finance manager made my deal work with no smoke & mirrors like some other dealerships try to use. I'd definitely ...
Very good dealer with amazing helpful staff who made my purchase smooth and fast would recommend
Great Customer Service, A1.
I had a wonderful experience at Beck&Masten. I had already been to three other dealerships. They were not as friendly or helpful as Ena was. She went above and beyond to put me in the SUV I wanted. She is for sure a great asset to your company without a doubt. Your general manager also worked to help me get the price I needed to fit my budget. Ena has been keeping in touch with me I really had a great experience. I would definitely refer my family and friends to Ena. Thank y'all all for your ...