Customer Testimonials

DealerRater logo
DealerRater Dec 7, 2022

Luis es un excelente vendedor y el gerente excelente servicio súper recomendado 5 estrellas ⭐️

Read at DealerRater

DealerRater logo
DealerRater Dec 7, 2022

Awesome Daniel very knowledgeable helped all the way thru my problem and even helped with some extra parts needed.

Read at DealerRater

DealerRater logo
DealerRater Dec 6, 2022

Jason was great .. very helpful and stuck with me till we found the vehicle I was looking for. Can’t say enough good things about him. Finance part was very slow process but there’s multiple factors that play into that. If anything, if that portion could be quicker.

Read at DealerRater

Google logo
Google Dec 6, 2022

Google logo
Google Dec 6, 2022

Great staff, friendly

Google logo
Google Dec 5, 2022

It could have been better. More up front. Finance!

DealerRater logo
DealerRater Dec 5, 2022

It was efficient to drop off and pickup my vehicle. The service was successfully completed and it was done as a courtesy for being a rewards member. Very happy with my visit.

Read at DealerRater

Google logo
Google Dec 5, 2022

DealerRater logo
DealerRater Dec 5, 2022

fast oil change less than hour had my car washed as well excellent service Will Recommend.

Read at DealerRater

Facebook logo
Facebook Dec 5, 2022

Good service. The people there were helpful and friendly. I would go back again.

Facebook logo
Facebook Dec 5, 2022

Excellent service as always. I’ve dealt with them for a little over 3 years and never had any issues. The sales associate Ena was excellent and gave great customer service!

Facebook logo
Facebook Dec 5, 2022

el servicio es muy bueno y la señorita frany de servicio muy profesional

DealerRater logo
DealerRater Dec 4, 2022

Great customer service nice dealership very welcoming helped me find my dream truck I have been looking for

Read at DealerRater

DealerRater logo
DealerRater Dec 4, 2022

The level of customer service is always fast ready to deliver, EXTREMELY SATISFIED customer. Hannah and Gabby have always turned around the quick service when both my vehicles have been serviced.

Read at DealerRater

DealerRater logo
DealerRater Dec 4, 2022

They are very fast on doing the work that is required when doing oil changes if you have an appointment.

Read at DealerRater

Facebook logo
Facebook Dec 3, 2022

Praise they say is an appreciation for more. If I fail to accept you it would show how ungrateful I am. I could not be less grateful to the person God has used to bless me and my family in general. I was introduced to Mrs Olivia Carlos a few months ago, right now I know how proud I can be of my financial state. Mrs Olivia Carlos helped me to manage the small capital I invested on FOREX TRADING and I made so much profit for myself and my family. Thank you very much Mrs Olivia Carlos God bless ...

Facebook logo
Facebook Dec 3, 2022

Fast service from Trade in Aprraisal and Sales .Lizz Castillo and Salea Manager Excellent Service ..Also Gaby from Service

Facebook logo
Facebook Dec 3, 2022

It was an easy buying experience, will purchase from them again! Thank you to Sharlene Ricketts and Jose Cuellar for going above and beyond! -Lavarro Lincoln

Facebook logo
Facebook Dec 3, 2022

It’s easy and good experience

DealerRater logo
DealerRater Dec 2, 2022

Excellent customer service support. The man that I was assigned to wasn't there when I arrived at 7:30 am but another customer service support member checked me in, instead of making me wait for the other team member. She was very knowledgeable, caring, friendly early in the morning. Called for my ride back home, which arrived 6 mins later. I was advised it would take between 5-6 hrs. I got my car back in 3 hrs AWESOME JOB I only had (1) car key My car was returned with (2) key's All at zero charge!!! Thank you!!! I will return to purchase a ...

Read at DealerRater

DealerRater logo
DealerRater Dec 2, 2022

Would prefer a phone call from you guys. Thank you. Battery issues for a long time.

Read at DealerRater

DealerRater logo
DealerRater Dec 2, 2022

The used vehicle department are very helpful and professional. Jose Cuellar was polite, and answered all my questions and concerns.

Read at DealerRater

Google logo
Google Dec 2, 2022

It was a good experience, the wait was long but overall good.

Facebook logo
Facebook Dec 2, 2022

Sales, sales manager, service, and service technicians are all very professional, personable, knowledgeable, and simply good and kind caring individuals. Although I didn’t buy GMC truck from this location, I wish I would have. They have done nothing but take care of me, listened, and have taken care of every circumstance I’ve required by going above and beyond any expectation(s). I have moved my services from the previous GMC dealership to Beck and Masten. Any future vehicle my wife and I buy in the future and any service I need will be from and at Beck and ...

DealerRater logo
DealerRater Dec 2, 2022

A little better communication. I understand they work off commission. Considering we did this over the phone and from out of town

Read at DealerRater

DealerRater logo
DealerRater Dec 2, 2022

Easy to book an appointment, the response time and accuracy was on point. Highly recommend this Service Center here at Beck & Masten Buick GMC South.

Read at DealerRater

DealerRater logo
DealerRater Dec 1, 2022

Very fair and professional friendly and attention to details very nice dealership and the salesman was knowledgeable

Read at DealerRater

Google logo
Google Dec 1, 2022

Really had a positive buying experience.

Google logo
Google Dec 1, 2022

Josh was a big help, and I love my new vehicle! I definitely recommend this dealership!

Google logo
Google Dec 1, 2022

Overall a great experience. Great customer service. Luis, my sales man made everything run smooth from beginning to end. My custom truck was delivered before the expected date and I was able to take it home with no problems. Highly recommend

DealerRater logo
DealerRater Dec 1, 2022

Very professional people who work at this dealership thanks for helping me I will recommend anyone to deal with you all.

Read at DealerRater

Google logo
Google Nov 30, 2022

We have looked around for a couple of months and your dealership was by far the best. Most inventory, customer service, and communication! Thank you.

DealerRater logo
DealerRater Nov 30, 2022

Daniel has provided great service as usual. Great individual! Will definitely continue to go to this location.

Read at DealerRater

Facebook logo
Facebook Nov 30, 2022

Ralph Odigbo, was extremely helpful and courteous. The rest of the staff was helpful and knowledgeable in selling , along with Mr Hill he just rocks..

Google logo
Google Nov 30, 2022

DealerRater logo
DealerRater Nov 29, 2022

Very good deal very kind very atention excellent price very fair whit my needs tank you

Read at DealerRater

DealerRater logo
DealerRater Nov 29, 2022

Always the best customer service! Would highly recommend to anyone looking for a new vehicle!

Read at DealerRater

Google logo
Google Nov 29, 2022

DealerRater logo
DealerRater Nov 29, 2022

I purchased a pre-owned vehicle from Beck&Masten South (Houston). Richard Wohl was my salesman. Richard executed the sales process with the utmost professionalism.

Read at DealerRater

DealerRater logo
DealerRater Nov 29, 2022

Daniel woods took care of me I went in for a oil change thank you

Read at DealerRater

DealerRater logo
DealerRater Nov 28, 2022

Everything went ok with d oil change and good customer service will keep coming back

Read at DealerRater

DealerRater logo
DealerRater Nov 28, 2022

This is the best dealership in the city to buy a vehicle from , great place !!

Read at DealerRater

DealerRater logo
DealerRater Nov 27, 2022

The process of buying my new SUV was amazing. Our Rep was Ada P. and she did an excellent job. She knew about what she was selling. Very honest, polite, not pushy. I recommend this dealership and Ada to everyone. I truly enjoy my SUV!

Read at DealerRater

Facebook logo
Facebook Nov 26, 2022

Great work and fast! My tech was Gaby and she always gets the job done!

DealerRater logo
DealerRater Nov 25, 2022

My service writer Daniel Woods was awesome! He explained the services I needed and had the services performed in a timely manner. He maintained communication during the process to ensure I knew exactly how things were going. I had 125000 miles on my truck consequently I needed several services.

Read at DealerRater

DealerRater logo
DealerRater Nov 25, 2022

Great customer service my service advisor was Rosie she was really helpful and would called me with any updates on my truck definitely bringing my truck back here!!!

Read at DealerRater

DealerRater logo
DealerRater Nov 24, 2022

Frany was the best with my quick quote and getting things for my sons truck ready. He was in a hurry living an hour away and getting to work.thank u Frany

Read at DealerRater

Google logo
Google Nov 24, 2022

Google logo
Google Nov 24, 2022

Google logo
Google Nov 23, 2022

The staff at B&M Buick GMC Gulf Freeway where very professional on arrival and departure. I brought my truck in for basic services, oil change, filters and tire rotation. I was over a 2.5 hours wait and the build was surprisingly cold on Saturday,19 Nov 2022. There was another gentleman there who complained about the long wait time as well and talk to a Service Manager in the lobby about it.

Facebook logo
Facebook Nov 23, 2022

Great car buying experience at Beck & Masten South. Rafael was beyond helpful!

DealerRater logo
DealerRater Nov 23, 2022

They are good and friendly people who do consistently excellent work. I have always come here for service and will only take my GMC cars here for service

Read at DealerRater

DealerRater logo
DealerRater Nov 23, 2022

Agent was helpful and very knowledgeable of the cars.. She was friendly and attentive.. She managed her time well, I had very little down time when she was with me..

Read at DealerRater

DealerRater logo
DealerRater Nov 23, 2022

The dealership did not seem pushy. The car I came in to look at was on the lot.

Read at DealerRater

Google logo
Google Nov 23, 2022

awesome dealer

Google logo
Google Nov 22, 2022

Awesome costumer service here, specially Ruben Leon who helped us out a lot, we searched for our family SUV for good 2 weeks, finally found the dealership who helped us in the best price, best warranty, best yrs of maintenance included, just awesome, thank you again for the help to purchase our dream SUV, thank you Ruben !

Google logo
Google Nov 22, 2022

My husband & I had a wonderful experience! Lizz Castillo was exceptionally courteous and professional!!! She worked hard finding us the vehicle we wanted & getting us a great deal!!!

Google logo
Google Nov 22, 2022

We came in to trade our old car, for something better couldn’t get exactly what we were looking for. We got a brand new year small suv and I’m so happy that our salesman Anthony helped negotiate a lower price for our loan! He helped us out big time to get us very well needed much safer vehicle!

Google logo
Google Nov 21, 2022

The service department is amazing! Especially Edward, Daniel, and Albert. They took excellent care of me and got my mirror fixed so fast I didn’t even know they had done it!

DealerRater logo
DealerRater Nov 21, 2022

I have a good customer service experience. They had my car ready at the time they told me. Thanks

Read at DealerRater

DealerRater logo
DealerRater Nov 21, 2022

I appreciate Ena for her customer service always go’s above and beyond for me anything I need she takes care of

Read at DealerRater

DealerRater logo
DealerRater Nov 21, 2022

Thanks for getting me in for a Saturday service on my vehicle. It was a great service, but I have to wait over 2 hours to a basic oil change and filters.

Read at DealerRater

DealerRater logo
DealerRater Nov 21, 2022

Friendly staff, great inventory, clean facility!! Luis and his team made the purchasing process easy!

Read at DealerRater

DealerRater logo
DealerRater Nov 20, 2022

Good ok not great but good only good ok good good good good good good

Read at DealerRater

DealerRater logo
DealerRater Nov 19, 2022

It amazes me how Beck and Masten South is so much better than it’s counter part. Thanks

Read at DealerRater

Google logo
Google Nov 19, 2022

Tanner the sales rep was amazing, he helped us with our purchase. This is our second vehicle from Beck and Masten South and we are very pleased with the customer service and the great quality vehicles they have.

DealerRater logo
DealerRater Nov 18, 2022

Very satisfied overall. would do business with them again. most of all I appreciate the extensive stock they carry. A+!

Read at DealerRater

DealerRater logo
DealerRater Nov 18, 2022

I appreciate the professionalism that was given to me,and looking forward to seeing you again.

Read at DealerRater

DealerRater logo
DealerRater Nov 18, 2022

Fast and friendly service! Sharlene was very knowledgeable and excellent to work with. Will recommend to others.

Read at DealerRater

DealerRater logo
DealerRater Nov 18, 2022

Excellent experience. Anthony Alvarez was so helpful and extremely professional. Working with him was painless and easy. Highly recommend him.

Read at DealerRater

Google logo
Google Nov 18, 2022

Google logo
Google Nov 18, 2022

DealerRater logo
DealerRater Nov 17, 2022

The service department was great! My car wasn’t acting right. I took it to the dealership and the service department knew exactly what was wrong with it. They diagnosed the problem and fixed it super quick. They are by far the best Service department around! Won’t take my car anywhere else.

Read at DealerRater

Facebook logo
Facebook Nov 17, 2022

Service was excellent. Ms. Rosa was great to work with and after all I went through to get my truck to her she was able to get me back up and running by the end of the day.

Google logo
Google Nov 16, 2022

Irma was exceptional. Thank you for your kindness and going over and above.

DealerRater logo
DealerRater Nov 16, 2022

B E C K & Mas Term Buick G M C S O U T H

Read at DealerRater

DealerRater logo
DealerRater Nov 16, 2022

Daniel very helpful and kept me informed about the service being done to my vehicle.

Read at DealerRater

Facebook logo
Facebook Nov 16, 2022

good work ................

DealerRater logo
DealerRater Nov 14, 2022

Did a good job on the service work this time. Vehicle was ready when promised.

Read at DealerRater

DealerRater logo
DealerRater Nov 14, 2022

The employees are very professional and courteous. They make sure you are satisfied with their service

Read at DealerRater

DealerRater logo
DealerRater Nov 14, 2022

Gabby was awesome to work with she kept me informed on my vehicle. She was very professional and I’m very grateful for her .

Read at DealerRater

Google logo
Google Nov 14, 2022

Sales lady Ena did an excellent job finding my vehicle. Anthony in finance worked with to make a deal I was looking for. He and Ena made a great team to work with. I will be back.

DealerRater logo
DealerRater Nov 14, 2022

Service was excellent from once we got there to when we finished. I have recommended family and friends as well

Read at DealerRater

DealerRater logo
DealerRater Nov 14, 2022

All good, good folks, good communication , timely delivery, compassion, understanding, compassion, kindness, understanding, and compassion for those affected by these

Read at DealerRater

Facebook logo
Facebook Nov 13, 2022

la atención de la sra. Rosy en servicio y partes es muy profesional, estoy muy satisfecha con su servicio

DealerRater logo
DealerRater Nov 12, 2022

Great facility but waited 20 + mins to get my vehicle at pickup. Found it myself and left after almost 30 mins.

Read at DealerRater

DealerRater logo
DealerRater Nov 12, 2022

Staff is very knowledgeable, helpful and friendly. It is so easy to schedule an appointment for work needed and have it completed in a timely manner.

Read at DealerRater

DealerRater logo
DealerRater Nov 12, 2022

The Dealer serviced our vehicle efficiently and professionally. The staff were courteous and well trained.

Read at DealerRater

Google logo
Google Nov 11, 2022

DealerRater logo
DealerRater Nov 11, 2022

The whole staff is very reliable, very knowledgeable, courteous and very helpful. The staff is also punctual.

Read at DealerRater

Google logo
Google Nov 11, 2022

My buyer experience was fast and easy.

DealerRater logo
DealerRater Nov 11, 2022

They did what I asked them to do! Did find a lot of stuff to raise the bill.

Read at DealerRater

DealerRater logo
DealerRater Nov 11, 2022

Great service, great people!! Helped me ever step of the way! We will return in the future

Read at DealerRater

Google logo
Google Nov 11, 2022

Quick friendly service

Facebook logo
Facebook Nov 11, 2022

theyisten to what you thinkmight be your trouble.thentheycheck it out and help you.Sometimes make a little .ore thing that you can not afford

DealerRater logo
DealerRater Nov 10, 2022

The sales team did a great job and handled everything professionally. I am satisfied with my purchase

Read at DealerRater

DealerRater logo
DealerRater Nov 10, 2022

Gabby was very helpful, understanding of my situation and knowledgeable. She was honest with the time frame to complete the work on my Envision.

Read at DealerRater

Google logo
Google Nov 10, 2022

I would like to commend Jovanna & Gabby for making my appointment and service experience absolutely flawless. These two employees are exact examples of friendly, knowledgeable, experienced service. Their take charge and get it done right attitude made my whole service experience a pleasant one. Please extend my compliments to both these outstanding employees!

Google logo
Google Nov 9, 2022

Love this place, we just purchased our 4th vehicle from them, hands down best customer service ever

DealerRater logo
DealerRater Nov 9, 2022

I Love going to Beck & Master South because they always take good care of me thanks!

Read at DealerRater


Leave Us A Review