Customer Testimonials
Good salesman ship worked for the customer had a good attitude real satisfied with new vehicle
Ralph Washington really helpful in helping us look for our family car, 10/10 recommend.
I was pleased with the service I received and the updates during the process of repair.
Thank you Rafael for all your help and a Great service. Will be back soon for another car.
Very professional dealership with plenty of options to choose from, and Ralph was really a good sellsman very knowledgeable and didn't give me that salesman fictional talk.
My service advisor was excellent. She was very informative and knowledgeable about the process today.
Bought my 2015 Buick Encore there and loved it. Had all my maintenance work done there as well as other work that needed to be done. So I decided to go back to Beck and Masten South and purchase a new vehicle which is the now 2024 GMC Terrain. The salespersons, managers were great as well as the finance manager. Overall great service.
Ada was extremely helpful throughout the purchase process. She is very knowledgeable, which make the entire process very efficient. She is also very friendly and easy to do business with.
Dealer representative Gil was great, check in and out process was fast and easy highly satisfied.
Great staff! The process was very smooth and I felt that any questions I had were answered, making my purchase a lot easier.
Service dept with Gil was awesome. They take care of their customers and give free car wash.
Rosie has always taken the best care of me anytime I come in for service. I wouldn’t go or use anyone else.
Thanks Rafael Benavides for the Great Service, 3rd vehícle we buy from him. Amazing Salesperson abd very easy to wirk with.
Great attention and they are professional All ways looking to make sure you get the best deal possible
Service staff is friendly and progress of repairs is fast! Their online customer portal makes the entire process transparent and informative. They also fully diagnosed my car on the same busy Saturday morning that I dropped it off! I do appreciate the Quality of work and professional technicians as well. Great experience. Thank you!
Love the dealership, but 2 1/2 hours for an oil change is way to long.
Rafael and his team help me during my visit. Quick ,easy and friendly. 100 percent recommend. (:
Second truck we buy from Rafael Benavides and we always get Great Service. Thank you for all your help.
I had an excellent first time car buying experience at Beck & Masten South. Rafael helpful and informative and made the whole process painless. Would recommend to others
Thank you Rafael Benavides for helping me on buying my 2024 Honda Civic. Great Service and will be coming back in the future.
Excellent customer service and good communication and experience and good service And a good explanation of the service
Second Truck I buy from Rafael Benavides, Great Service as always. Will send all my family and friends.
Ada was exceptional. She helped me every step of the way. I have purchased two cars in the last month and Ada was a pleasure to work with for both purchases.
Rafael is a great salesman, he helped me find exactly the Truck i wanted. I'm very happy with my purchase and tge buying experience.
Great service department, I walked in without an appointment was still welcomed. My truck was well taken care of, oil change, tire rotation, they even took care of a recall. Jessica in the service dep. took care of me, great lady. Can’t get anything better, it’s my second time going there and will continue
Thank you Rafael Benavides for the great service. Made a great car buying experience, will recommend to all my family and friends.
Very fair and honest sales person, would recommend him to anyone buying a GMC vehicle
We are very happy and satisfied with out new vehicle purchase from Beck & Masten GMC. Excellent customer service.
Ada gave me her full attention and took care of all of my needs. She was very nice to me and my son. It was a great experience.
Very nice and friendly 👌 got there at 7 and was in a lift and at home in 30 minutes 😀 got a text I was ready 2 hours later and was back in my truck within 20 minutes!! Love the service that I was provided !!
Very pleased with this dealership, they have always taken care of my needs in a timely manner, Shane is a rockstar!!!
Was very prompt and very helpful in assisting me with purchase options as well as financing.
Amazing help explained everything with our truck and helped us with our budget and we were able to come out with a 2024 truck
Rafael u did great bro!! Exelente servicio al cliente i had an incredible experience at the dealership , thank u again
Took a very long time to determine a battery error and then replace it. Forgot to give the military discount. Car was not washed like the process says it would be. Had to call to check on vehicle because it was taking a long time and the update tracker stayed on same service for a long time. The guy was nice but busy every time I called and always ended up speaking to someone else.
Ada sold me my first new truck, a 2024 GMC Canyon AT4, some 2-3 days after I first stopped by Beck and Masten Buick GMC South. She put me in the truck I wanted, let me test drive it how I wanted, and patiently addressed all of my first-time car-buying questions, of which there were far too many. Ultimately, Ada put me in the exact truck I sought (trim, features, etc.) at a competitive price that met my bottom line. I am not easy to satisfy when it comes to multifactorial optimization problems like vehicle purchases, but Ada and her colleagues ...
I had an amazing experience purchasing my car thanks to the incredible team at Beck & Masten South. Maximo helped us find the perfect vehicle and guided us through the test drive, making sure we felt confident in our choice. Willie and Jason were fantastic with the financing process, explaining everything clearly and helping us secure a great deal. At the end, Marcos stepped in to provide extra details about the car and even took some fantastic pictures for us. His attention to detail made the experience even more special. Overall, I couldn’t be happier with the service from ...
Friendly and informative, I recommend this dealership to friends and family. I will be returning for future updates
Made my maintenence service due appointment very easily through Buick mobile app. Smooth process among my arrival at service dept. Danielle was very professional, answered any questions I had regarding my service. Such a sweetheart! Completion of service was very swift, and I left very satisfied wirh my overall service!
Mr. Dingman was a big help for the purchase of 2 new buicks.for the wife and daughter.
Had 3 other dealer looking for truck for my wife an it took Cody Dingman to do for us. Thanks for getting the job done
I have been going with Ada for over 14 years. She always help us purchase our vehicles. I would not change dealership. Very good customer Service. I recommend her. We love you, Ada
Sarah did a great job explaining the vehicle and the buying process. Sarah was extremely helpful on my initial inquiry on the phone and delivered exactly what she promised when I arrived at the dealership. The overall experience was excellent. I recommend the dealership and Sarah
Rafael is a great sale person, this was my second truck purchase from him and made sale experience great
Roció Hernandez has always taken care of me in the service department. I will always go to Beck & Masten South!
Great customer service. everyone was helpful and nice. I would recommend the dealership to friends and family
I have been buying GMC for the 15 years from there. My grandson bought one ,then my wife bought a 2023 Buick and everyone seems to be happy. So far everything is working out. In making a deal that I can live with and the next time I want to buy a new one ,I will give you another call. Thanks again for not making it hard in buying a vehicle.
Great service, knowledgeable staff, had early appointment was in and out in 1.5 hours which is a little longer than usual for and oil change but I’ll be back in 5000 miles😎
Anthony took care of us. Very happy with his knowledge and help. Will recommend dealership.
The best customer service! Everyone is so helpful and the video inspection report is an amazing touch!
Great service from staff and from loaner car service. Finally got car serviced in a timely manner.
Thank you for everything you guys make it happen to me and I get the truck i really want so THANK YOU 👍👍🙏
Great knowledgeable salesman, not pushy, great inventory, overall great experience and purchased 2 vehicles thank you
Everything went smooth...from Rafeal, Benjamin to Willy. The entire process was a great experience!
Just had an awesome experience at Beck Masten South. Mike Sparks was my sales associate and he went above and beyond and was very helpful throughout the whole process. I never felt pressured I always dread walking into a new car dealership but this was actually a pleasant experience. Even though I was prepared with a preapproval letter, their finance department was able to match the rate I was quoted so that was an added bonus.
I just purchased a GMC 3500 dually Denali Ultimate from Robert Hernandez who went out of his way to accommodate every request we had. The sales manager Mr Roy was also very attentive. We were taken by the personal hospitality we received at B & M Great dealership!
I am very satisfied how helpful Adalberto Was this Morning polite, and very respectful young man, he was very concerned when we talked about my tires where the wires were sticking out the environment looked very diferent from the last time I went this crowd seemed helpful and very welcoming you guys are great I've never actually chose a service tech of my own I always get who's available but I'm definitely hoping he's still there on my next oil change. Keep up the excellent service.
Fueron muy amables en su trato, dan confianza para preguntar las dudas que tuve, gracias!
The service was good. The porters and service attendant was very helpful and attentive to my needs.
Rafael did what it took to make the deal happen and very knowledgeable and experienced salesman
I have purchased two trucks from this dealership. They are very professional and they respond to your request with lightening speed. The dealership is also very clean and organized. Both the sales and the finance team were on point. I highly recommend working with Sales rep., Ana P. GSM - Anthony M. and Earl A. in finance.
Ena is the best! She made this deal happen for me all over the phone and via email. Ena is super professional, very responsive, and (bonus) SO COOL! I never thought i would say this… but she really did make did process not only seamless and swift, but FUN as well. I would recommend Ena to anyone and everyone!
Ena has been THE BEST! She is so helpful, attentive, honest, and kind. And BONUS… she is really fun to work with! She made this deal happen for me and I actually had a great time working with her. Which is hard to say while buying a car. HIGHLY RECOMMEND ENA!!!!!
Ada pasasin es muy profesional. Es mi vendedora estrella ya compre 5 vehículos con ella. Vengan a verla
In deciding to purchase a new vehicle from BECK & MASTEN SOUTH was a great decision for me &, my family. Getting in contact with Ms.Ada Pasqsin was a great decision. She made the process easy and fast.. She was very knowledgeable and answered ALL my questions. When getting extended warranty plan for my truck,that department was very helpful too. I will recommend the BECK & MASTEN SOUTH to all my friends. Thanks again... STEPHON STEELE
Premium oil change, took about 2 hrs on a saturday morning.Danielle was great, fast, and professional! Everything went smoothly
We went in for an oil change and a software update. We received excellent service from Andrea. We also spoke with the Sales Dept., Finance Dept. and even the Porter, Walter. All were very accommodating!
It was super simple, easy and fast!! Dealer was beyond nice!! I love my new car.
Great staff, fast check in and the service was performed quickly so I was back in my vehicle within 2 hours. Great work !
The service was great and fast , service department for once awesome they clean house and this was a great choice I for once felt content my representative was so sweet and very detailed about my concerns danelle was great
Very great service, I recommend Ralph to be your next car or truck salesperson, great service
Rafael was amazing!! Very understanding and helpful. We found exactly what we were looking for, thanks for the awesome experience
Rosie is the best service representative one could ask for! She is knowledgeable and professional!
Service advisor was very professional, kept me updated on my truck status. Response on service was prompt and very thorough, I was very pleased . I recommend your dealership.
Very friendly and professional group. From the initial greeting to financing. My total experience was pleasant.
If you’re in need of a used or new vehicle please ask for Ada Pasasin. She is very helpful & knowledgable.
Ada was exceptional assisting with the purchase of my 2025 GMC Denali HD Ultimate. Her professionalism, timely and effective communication were top notch.
Exceptional… The knowledge of Lizz Castillo on the availability and interest in helping me with my needs was fantastic. Finance department was quick and on point. Truly recommend
I bought mini vehicles from them and they are the best in the business they always have the vehicle you’re looking for Ena is always been the best at Selling me a vehicle
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Best dealership in Houston Texas for best deals and service. I recommend Beck and Masten to my friends and family.
Mr. Shane was very courteous, very nice and explained everything that was going on with my vehicle, and updated me every day on the work that was being done. I had a great experience thank you.
Great professional service made the process easy. I have to say Ralph is the best car salesman and was very helpful in my car buying process.
Our service advisor Andrea answered our questions and got our Enclave serviced quickly. Thank you! Would recommend Beck & Masten Buick GMC Gulf Freeway.
That was the best experience I’ve ever had purchasing a new vehicle! Thank you Ena and team at Beck & Masten!
Excellent Good communication Clean area They answered all my questions Excellent experience in this dealer car
Very busy, I was over looked when in line checking in my appointment was at 9.15 it took 24 minutes
Rafael was amazing helping us find the perfect car!!!! very friendly and knowledgeable. will recommend to friends and family.
Experience was fairly smooth and easy. Sales team was great between Rafael and Anthony. There was one initial issue in finance, but it was quickly and correctly resolved by Jonathan. Thank you!
Excellent service for checkin and overall service! Thank you Jessica! I definitely will ask for you to be my service advisor on next visit!
Ada helped me purchase my GMC Yukon. She was there for me every step of the way. She is very helpful and insightful. Any questions I had were answered. She also showed me how to set up and use the configuration for the SUV. Thank you, I am very happy with my purchase.
Anthony was a great salesman and continued to provide service after the vehicle was purchased. 10/10! Thanks Anthony
Great inventory selection and my salesman was very knowledgeable.
Ralph was a fantastic salesman! I drove 2 hours away for a specific vehicle. They got me in and out in my new Tahoe in under 3 hours! Thank you for making this a great car buying experience!
Had a great experience here. I love my new car. Thank you to Anthony Esquivel and Anthony Morelli. Fantastic service and top-notch customer service. The finance department went above and beyond. Highly recommend!
Today has been a new beginning for our family in a new vehicle we much need. If anyone needs a vehicle come here Josue Esquivel was the best of the best got us everything we needed plus some I highly recommend everything about him.
I want to thank Maximo for helping me find the perfect truck for me. Both Maximo (sales)and Mohammed (finance) were a pleasure to work with and helped me get me in my dream truck quickly.