Customer Testimonials
Luis es un excelente vendedor y el gerente excelente servicio súper recomendado 5 estrellas ⭐️
Awesome Daniel very knowledgeable helped all the way thru my problem and even helped with some extra parts needed.
Jason was great .. very helpful and stuck with me till we found the vehicle I was looking for. Can’t say enough good things about him. Finance part was very slow process but there’s multiple factors that play into that. If anything, if that portion could be quicker.
Great staff, friendly
It could have been better. More up front. Finance!
It was efficient to drop off and pickup my vehicle. The service was successfully completed and it was done as a courtesy for being a rewards member. Very happy with my visit.
fast oil change less than hour had my car washed as well excellent service Will Recommend.
Good service. The people there were helpful and friendly. I would go back again.
Excellent service as always. I’ve dealt with them for a little over 3 years and never had any issues. The sales associate Ena was excellent and gave great customer service!
el servicio es muy bueno y la señorita frany de servicio muy profesional
Great customer service nice dealership very welcoming helped me find my dream truck I have been looking for
The level of customer service is always fast ready to deliver, EXTREMELY SATISFIED customer. Hannah and Gabby have always turned around the quick service when both my vehicles have been serviced.
They are very fast on doing the work that is required when doing oil changes if you have an appointment.
Praise they say is an appreciation for more. If I fail to accept you it would show how ungrateful I am. I could not be less grateful to the person God has used to bless me and my family in general. I was introduced to Mrs Olivia Carlos a few months ago, right now I know how proud I can be of my financial state. Mrs Olivia Carlos helped me to manage the small capital I invested on FOREX TRADING and I made so much profit for myself and my family. Thank you very much Mrs Olivia Carlos God bless ...
Fast service from Trade in Aprraisal and Sales .Lizz Castillo and Salea Manager Excellent Service ..Also Gaby from Service
It was an easy buying experience, will purchase from them again! Thank you to Sharlene Ricketts and Jose Cuellar for going above and beyond! -Lavarro Lincoln
It’s easy and good experience
Excellent customer service support. The man that I was assigned to wasn't there when I arrived at 7:30 am but another customer service support member checked me in, instead of making me wait for the other team member. She was very knowledgeable, caring, friendly early in the morning. Called for my ride back home, which arrived 6 mins later. I was advised it would take between 5-6 hrs. I got my car back in 3 hrs AWESOME JOB I only had (1) car key My car was returned with (2) key's All at zero charge!!! Thank you!!! I will return to purchase a ...
Would prefer a phone call from you guys. Thank you. Battery issues for a long time.
The used vehicle department are very helpful and professional. Jose Cuellar was polite, and answered all my questions and concerns.
It was a good experience, the wait was long but overall good.
Sales, sales manager, service, and service technicians are all very professional, personable, knowledgeable, and simply good and kind caring individuals. Although I didn’t buy GMC truck from this location, I wish I would have. They have done nothing but take care of me, listened, and have taken care of every circumstance I’ve required by going above and beyond any expectation(s). I have moved my services from the previous GMC dealership to Beck and Masten. Any future vehicle my wife and I buy in the future and any service I need will be from and at Beck and ...
A little better communication. I understand they work off commission. Considering we did this over the phone and from out of town
Easy to book an appointment, the response time and accuracy was on point. Highly recommend this Service Center here at Beck & Masten Buick GMC South.
Very fair and professional friendly and attention to details very nice dealership and the salesman was knowledgeable
Really had a positive buying experience.
Josh was a big help, and I love my new vehicle! I definitely recommend this dealership!
Overall a great experience. Great customer service. Luis, my sales man made everything run smooth from beginning to end. My custom truck was delivered before the expected date and I was able to take it home with no problems. Highly recommend
Very professional people who work at this dealership thanks for helping me I will recommend anyone to deal with you all.
We have looked around for a couple of months and your dealership was by far the best. Most inventory, customer service, and communication! Thank you.
Daniel has provided great service as usual. Great individual! Will definitely continue to go to this location.
Ralph Odigbo, was extremely helpful and courteous. The rest of the staff was helpful and knowledgeable in selling , along with Mr Hill he just rocks..
Very good deal very kind very atention excellent price very fair whit my needs tank you
Always the best customer service! Would highly recommend to anyone looking for a new vehicle!
I purchased a pre-owned vehicle from Beck&Masten South (Houston). Richard Wohl was my salesman. Richard executed the sales process with the utmost professionalism.
Daniel woods took care of me I went in for a oil change thank you
Everything went ok with d oil change and good customer service will keep coming back
This is the best dealership in the city to buy a vehicle from , great place !!
The process of buying my new SUV was amazing. Our Rep was Ada P. and she did an excellent job. She knew about what she was selling. Very honest, polite, not pushy. I recommend this dealership and Ada to everyone. I truly enjoy my SUV!
Great work and fast! My tech was Gaby and she always gets the job done!
My service writer Daniel Woods was awesome! He explained the services I needed and had the services performed in a timely manner. He maintained communication during the process to ensure I knew exactly how things were going. I had 125000 miles on my truck consequently I needed several services.
Great customer service my service advisor was Rosie she was really helpful and would called me with any updates on my truck definitely bringing my truck back here!!!
Frany was the best with my quick quote and getting things for my sons truck ready. He was in a hurry living an hour away and getting to work.thank u Frany
The staff at B&M Buick GMC Gulf Freeway where very professional on arrival and departure. I brought my truck in for basic services, oil change, filters and tire rotation. I was over a 2.5 hours wait and the build was surprisingly cold on Saturday,19 Nov 2022. There was another gentleman there who complained about the long wait time as well and talk to a Service Manager in the lobby about it.
Great car buying experience at Beck & Masten South. Rafael was beyond helpful!
They are good and friendly people who do consistently excellent work. I have always come here for service and will only take my GMC cars here for service
Agent was helpful and very knowledgeable of the cars.. She was friendly and attentive.. She managed her time well, I had very little down time when she was with me..
The dealership did not seem pushy. The car I came in to look at was on the lot.
awesome dealer
Awesome costumer service here, specially Ruben Leon who helped us out a lot, we searched for our family SUV for good 2 weeks, finally found the dealership who helped us in the best price, best warranty, best yrs of maintenance included, just awesome, thank you again for the help to purchase our dream SUV, thank you Ruben !
My husband & I had a wonderful experience! Lizz Castillo was exceptionally courteous and professional!!! She worked hard finding us the vehicle we wanted & getting us a great deal!!!
We came in to trade our old car, for something better couldn’t get exactly what we were looking for. We got a brand new year small suv and I’m so happy that our salesman Anthony helped negotiate a lower price for our loan! He helped us out big time to get us very well needed much safer vehicle!
The service department is amazing! Especially Edward, Daniel, and Albert. They took excellent care of me and got my mirror fixed so fast I didn’t even know they had done it!
I have a good customer service experience. They had my car ready at the time they told me. Thanks
I appreciate Ena for her customer service always go’s above and beyond for me anything I need she takes care of
Thanks for getting me in for a Saturday service on my vehicle. It was a great service, but I have to wait over 2 hours to a basic oil change and filters.
Friendly staff, great inventory, clean facility!! Luis and his team made the purchasing process easy!
Good ok not great but good only good ok good good good good good good
It amazes me how Beck and Masten South is so much better than it’s counter part. Thanks
Tanner the sales rep was amazing, he helped us with our purchase. This is our second vehicle from Beck and Masten South and we are very pleased with the customer service and the great quality vehicles they have.
Very satisfied overall. would do business with them again. most of all I appreciate the extensive stock they carry. A+!
I appreciate the professionalism that was given to me,and looking forward to seeing you again.
Fast and friendly service! Sharlene was very knowledgeable and excellent to work with. Will recommend to others.
Excellent experience. Anthony Alvarez was so helpful and extremely professional. Working with him was painless and easy. Highly recommend him.
The service department was great! My car wasn’t acting right. I took it to the dealership and the service department knew exactly what was wrong with it. They diagnosed the problem and fixed it super quick. They are by far the best Service department around! Won’t take my car anywhere else.
Service was excellent. Ms. Rosa was great to work with and after all I went through to get my truck to her she was able to get me back up and running by the end of the day.
Irma was exceptional. Thank you for your kindness and going over and above.
B E C K & Mas Term Buick G M C S O U T H
Daniel very helpful and kept me informed about the service being done to my vehicle.
good work ................
Did a good job on the service work this time. Vehicle was ready when promised.
The employees are very professional and courteous. They make sure you are satisfied with their service
Gabby was awesome to work with she kept me informed on my vehicle. She was very professional and I’m very grateful for her .
Sales lady Ena did an excellent job finding my vehicle. Anthony in finance worked with to make a deal I was looking for. He and Ena made a great team to work with. I will be back.
Service was excellent from once we got there to when we finished. I have recommended family and friends as well
All good, good folks, good communication , timely delivery, compassion, understanding, compassion, kindness, understanding, and compassion for those affected by these
la atención de la sra. Rosy en servicio y partes es muy profesional, estoy muy satisfecha con su servicio
Great facility but waited 20 + mins to get my vehicle at pickup. Found it myself and left after almost 30 mins.
Staff is very knowledgeable, helpful and friendly. It is so easy to schedule an appointment for work needed and have it completed in a timely manner.
The Dealer serviced our vehicle efficiently and professionally. The staff were courteous and well trained.
The whole staff is very reliable, very knowledgeable, courteous and very helpful. The staff is also punctual.
My buyer experience was fast and easy.
They did what I asked them to do! Did find a lot of stuff to raise the bill.
Great service, great people!! Helped me ever step of the way! We will return in the future
Quick friendly service
theyisten to what you thinkmight be your trouble.thentheycheck it out and help you.Sometimes make a little .ore thing that you can not afford
The sales team did a great job and handled everything professionally. I am satisfied with my purchase
Gabby was very helpful, understanding of my situation and knowledgeable. She was honest with the time frame to complete the work on my Envision.
I would like to commend Jovanna & Gabby for making my appointment and service experience absolutely flawless. These two employees are exact examples of friendly, knowledgeable, experienced service. Their take charge and get it done right attitude made my whole service experience a pleasant one. Please extend my compliments to both these outstanding employees!
Love this place, we just purchased our 4th vehicle from them, hands down best customer service ever
I Love going to Beck & Master South because they always take good care of me thanks!