We are very pleased with our purchase of our 2013 SIERRA 1500 , This is a nice addition to our family . Although my budget only allowed me this certain vehicle, We are pleased and happy . Beck & Masten Buick GMC South has so many trucks to choose from i was like a kid in candy store . I know that our new relationship with B&M will further my interest in a top of the line GMC in the years to come . The sales member who attend our every need is outstanding and should be commend for his commitment to satisfy our experience in buying this new vehicle. Thank You Wesam Fahmy Regards Carlos & Maria
- Maria Castillo
Robert Pfister was the most knowledgeable vehicle salesperson we have ever dealt with. He knew the vehicles that you offered, but was also able to compare to other brands we were considering. His customer service is exemplary- always makign sure that everything is taken care of. A great representative of Beck and Masten and of GMC.
- GM Customer Survey
The most positive part of my car buying experience was working with Anthony Morelli. He is really down to earth and extremely easy to talk to. I will definitely work with him again.
- Bryan Patterson
I worked with salesman, John-Paul Lopez who is professional and easy to understand. Everything was taken care of quickly making this the easiest, most stress free car purchase I've ever made. Thanks to John-Paul I found exactly what I needed in my new GMC Terrain! I am 100% sure to return to John-Paul Lopez for all my future vehicles. Thanks!
- Somerset Shaw
It was our first time to buy a car with Beck & Masten. Our experience couldn't have been better. We were not hassled by sales people and no phone phone calls everyday. We were able to sit down and tell our salesperson, Anthony Morelli what we were looking for and he found it. Anthony was always, polite, fair, and easy to work with. We will go back should we need a car in the future.
- Gordon Christman
The sales associates went well beyond their duties. They took us a used vehicle to a brand new vehicle for the same price. I would diffiently recommend the company to my friends.
- Martha Jaramillo
The experience was wonderful! Our sales associate ada pasasin was extremely helpful! We got the vehicle we wanted in the time we needed. With her determination we ended up with a geat deal and low interest rate despite our less than perfect credit. We are very pleased with the service received.
- Porfirio Vazquez
My salesman Ricardo Garza Did A fantastic Job, I Do not like buying cars but this experience was not bad ,He went above and beyond,I was very pleased. Thank you , keep up the good work Willie Castleberry
- Willie Castleberry
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- Karl Murray
I went in for an oil change on our 2012 Sierra and walked out the proud new owner of a 2013 Acadia, thanks to Jonathan. Everything was simple , they worked with us on the down payment, and I was overall very satisfied.
- Daniel Cordova
Next to the birth of my son it was the best experience I ever had in my life
- Jeffrey Fry
We were extremely happy with our customer experience. The 2013 EnclavE was our 2nd vehicle purchase at Beck and Masten. We were referred to Toby as our salesman and he was excellent. It was clear that he was committed to addressing all of our questions and we didn't feel pressured to purchase at any point. We would recommend Toby and Beck and Masten to anyone looking for a hassle-free car buying experience.
- Stacey Griswold
Each and every one of the Beck & Masten South staff members I came into contact with during my time at the dealership were incredibly warm, outgoing, and helpful. And I love the warm cookies!
- Isaac Lukose
Great People and great service really do make the difference.
- Benjamin Clements
My total experience went well. My service consultant even confirmed another area that needs attention and was willing to correct it that day. Due to my lack of time, I will return in two weeks. I wanted to drive a 2013 Enclave but you had none available, so I drove the 2013 Acadia.
- Victor Keasler
Anthony did an extreme job in helping me to get into a new gmc sierra. He was willing to go the distance to get me in a vehicle.
- Jose Juarez
Jamie was very knowledgeable about my issue, he went above & beyond to help fix my truck.
- Zachary Cheek
Once again, Beck & Masten has exceeded my expectations. Once the insurance company decided to total my truck, I was out of paid auto rental coverage. Beck & Masten gave me a loaner until my insurance company paid off the credit union and sent the balance to me for my down payment. Thank you Toby O!
- Dennis Stockman
Salesman was understanding to my needs and was not pushy. He did a good job explaining the product and brought up options.
- William Glenos
I live in SW Houston, however, because of my experiences I always come back to Beck and Masten. The care of my car is very important to me....I want certified mechanics I intrust with my car, and, it seems the same mechanic works on my car every time because I choose the same rep Rosie hernandez who always shows that she cares. Thanks Beck and Masten
- Greg Trahan
There was a variety of vehicles to choose from and the salesman was very helpful in showing us each model that we were possible candidates to help us make the right choice in vehicle.
- Christine Padron
The service was great! I came in for an oil change and tire rotation. There was an open recall on my vehicle and they fixed that while I was there, which saved me a trip from having to come back another day.
- Ametra Bellard
All employees are so friendly always their to help. Manny Escalon the service manager is awesome. My Acadia was fixed in a timely manner. And so far my car is working really good.
- Sandra Amador
Everyone I dealt with was very helpful and informative about the service I received for my 2010 GMC Sierra. I have a very busy schedule and Adrian Flores, Amanda Rossi, Melissa Ayala, and the employees behind the scene made having my truck in for service a piece of cake. I will definitely bring my vehicle to Beck & Masten for future service. Thanks
- Anthony Hernandez
Every timeI take my truck there for any reason, I get good quality service! The manager in the used car dept. (Reed), took such great care of me then, and still does now if I call there and need something for my truck! Excellent Experience!
- Dawn Dunn
I hate car shopping . . . but with Beck and Masten (and Toby) the deal was made quickly and openly. The price was fair and the 2013 Sierra is awesome. I will definitely be back for m next purchase.
- James Lynch
Great! Love Toby! Finance guy was fast, that was awesome!
- Heather Burrell
Ada Jason and the whole staff were great
- Matthew Mixon
Like always I had a great experience friendly people great atmosphere. My salesman even let me test drive a brand-new Yukon before I made my next purchase.
- David Robles
The personell that attended me during the visit was just excellent. When he made the delivery, he made sure I knew where everything was. I really am recommending my friends to you all.
- Floridalma Rodriguez
They treated me with good with respect and I really liked the vehicles at the dealership
- Daniel Gonzales
fast easy and sweet, the salesman we had ( anthony morreli) was one of the best salespersons we have ever dealt with,
- Chris Zamaripas
Repairs made timely as promiseed
- Allen Cromer
Jonathan Espinoza was an excellent represenative and made me feel like very important. Satified all my needs. Great job Jonathan!!!!
- Emily Sepulveda
Toby & Jaime are both great and handled everything very professionally.
- Alton Pruitt
I had contacted the Service Director (Manny Escalon) on a Friday that my 2011 Denali had a couple of cosmetic issues (A\C controls were peeling | Arm Rest - rear seats was loose | rearview mirror was no tilting when in reverse, etc..) Manny assured me that his team would take care of me & THAT THEY DID!
- Ramiro Vidaurri
Ms Rosie @ Service Dept. is "AWESOME" such a lovely person and such Great customer service. Everytime I come to get my car serviced I always leave with a smile. Such a pleasant experience. Thanks for all you do Ms. Rosie. Thank you, Maira Estrada.
- Maira Estrada
We had 2 cars taken care of and we were in and out with no problems. Thanks guy's, your the best!
- Moises Mata
John Paul was professional & helpful through out the entire process. He seemed genuine & not pushy at all. I appreciated his style of sales.
- GM Customer Survey
My wife and are very pleased with our purchase of the Buick Enclave at Beck & Masten. This dealership and Toby were great to work with and made the process very easy for us. Toby was great!!! We havenever had a salesman take as much time to go through the vehicle with us as Toby did. I would definitely recommend friends and family to Toby as well as Beck & Masten Buick. We have purchased many new vehicles and this by far has been our best experience!!!
- GM Customer Survey
Toby Ohnesorge was my salesman. He was able to find the exact Terrain I was looking for. He explained all of the features of the Terrain when we took delivery of it. His tutorial on the Navigation was great! He did a great job all the way around. It was a great car buying experience. This is not the first vehicle we bought from Beck and Masten and it won't be our last.
- GM Customer Survey
- The Follmer-Douglas Family
Great Customer Service! LOVE Toby!
- GM Customer Survey
We bought our truck from Toby. He was very helpful -amp- searched to find just the right truck for us. We-re very thankful for his non-pressure sales technique. The entire staff was pleasant -amp- easy to deal with. Linda Charmaigne was great with the aftermarket sales. Frank helped us with financing. Overall, great experience!
GMC Sierra Texas Ed Extended Cab
- Pasadena, TX
I was very impressed with the professionalism and courtsey that I was treated with throughout the purchase of my vehicle; from the sales consultant, Toby, to the accessory manager, Linda, and to the finance manager Frank. They all were very knowlegdeable and extremely informative with my purchase. Thank you all. I am extremely pleased with my new truck.
- General Motor\'s Customer Survey
Our salesperson, Toby, was OUTSTANDING. This is the 2nd Buick I have purchased from him at this dealership & I couldn't be more please with him!
- General Motor-s Customer Survey
It makes you feel like you someone working for you when you go to Beck and Masten South. Toby was straight forward with the pricing and was able to give us exactly what we wanted on our new Acadia.
- General Motor-s Customer Survey
Toby is awesome! He made our life so much easier when he offered the best price for our truck and it didn't require any haggling!
- General Motor-s Customer Survey
This is the 2nd truck we have bought from Beck and Masten. The complete staff has been great to work with. Toby is very knowledgable of all the vehicles and their features. We have recommended several friends and their comments were the same. Thank you.
- General Motor-s Customer Survey
Wonderful wonderful wonderful! I will never buy a vehicle anywhere else. Jason and Toby were great!
- General Motor-s Customer Survey
My salesman Toby was excellent. He was very knowledgable and informative, and his no pressure attitude towards buying a car was the icing on the cake!!! He was patient and went over and beyond in trying to get me into a Buick vehicle. He embodied everything I could have imagined and made a first time car buyer. A very happy lady!!!
- General Motor-s Customer Survey
This is our 5th vehicle purchased from Beck and Masten South and the 3rd vehicle with Toby O as our salesperson. In my opinion, Toby is an exceptional salesperson. Although I am impressed with the GMC vehicles I always deal with Toby. He spends time explaining all our questions and is very professional. He works with you throughout the entire process and always follows up to ensure everything goes smoothly. I can not say enough how impressed we have been with Toby and I'm sure all my future vehicles will be handled by Toby. I am constantly recommmeding him to anyone who is interested in purchasing a GMC. Thank you for a wonderful shopping experience with my second Terrain and I am very happy with my purchase. I'm looking forward to trading my daughter's Acadia for the new model coming out and Toby assured me he will contact me when they are on the market. Thank you for a great shopping experience and if possible, Toby deserves a raise. Until my next purchase...
- General Motor-s Customer Survey
I would like to commend Toby for making this whole buying experience very easy, comfortable and actually enjoyable. His willingness to go out of his way to accommodate us and be there when we need him, says a lot to the value that he brings to Beck and Masten. Also, Linda was fantastic as well in helping us get those extras that we wanted as well as a couple of thing I hadn't planned on getting. I would definitely recommend Beck and Masten, Toby and Linda to anyone looking to buy a GM vehicle. Thanks for being the dealership I have found you to be.
- General Motor-s Customer Survey
I purchased an used Chevy Traverse from Eddie Washington on Monday. He was great. He helped the whole situation run smoothly. He was an over all great guy and salesman. He sent me to Linda to set up having a dvd system and tinted windows installed. She was also very helpful and a great lady. She also made the whole transition run very smoothly. I will be calling her soon to possibly adding running boards to my veichle. They both made me feel important and put great effort into my purchase.--I don't want to leave Frank in fiance out, he also was great. He know what he was doing and was very friendly. I felt they were all looking out for my best interest. --We were overall very pleased. It was our second purchase from Beck -and- Masten and we will return as costumers again possably this year.
- Kelly Thompson
We appreciate everyone's feedback. Unfortunately due to limited amount of space on our website we will only be able to post some submissions after review.
Thanks & Have A Great Day!
